Shipping policy

We know it’s the worst, most unavoidable thing about mail order but at least you don’t have to lug heavy bags about or get wheel clamped!

Orders to one specific address up to £50.00 have a £4.95 delivery charge.
Orders to one specific address over £50.00 are sent free of charge (Hoorah!).

We currently use FedEx for shipping.

These charges relate to single Mainland UK addresses only – for carriage charges to the Highlands of Scotland, the Islands, Channel Islands, Northern Ireland or Overseas please contact us for specific and weight dependent charges. We will deliver across the globe, but larger delivery charges should be expected.

Orders to multiple delivery addresses will, alas, incur the delivery charge unless the goods ordered come to more than £50.00 per delivery address.

We aim to despatch all orders within 24 hours of receipt. During peak times this may not be possible. If we are unable to despatch your order within 72 hours for any reason we will, of course, contact you to discuss alternatives. If suitable alternatives cannot be made we will arrange a full refund.

Please note that we do not make deliveries during the weekend. If there is to be a delay for any reason we will email you. Our couriers will require a signature for all parcels – please ensure someone will be available to receive your order.

If an item is out of stock we will email you with the option to either cancel your order or we will tell you when we can fulfil it and you may wish to wait for delivery.