Terms of Service

Last updated: July 2026

Welcome

These Terms of Service govern your use of the Olives Et Al website and any purchases you make from us.

By using our website or placing an order, you agree to these terms. If you don't agree with them, please don't use the site.

This website is operated by Olives Et Al Limited.

Ordering from Us

When you place an order, you'll receive an email confirming we've received it. This doesn't mean your order has been accepted.

Your order is accepted once we've dispatched your goods. Until then, we reserve the right to refuse or cancel an order, for example if:

• a product is unavailable
• pricing or product information contains an error
• we suspect fraudulent activity
• payment cannot be authorised

If we cancel an order after payment has been taken, we'll refund you in full.

Products & Pricing

We do our very best to ensure product descriptions, photographs and prices are accurate.

Because many of our products are handmade and natural, slight variations in appearance, colour or size may occur.

Prices and product availability may change without notice.

Allergens & Product Information

Whilst every effort is made to provide accurate ingredient and allergen information, it's your responsibility to check the product information before consuming any item, particularly if you have allergies or dietary requirements.

If you're unsure about anything, please contact us before ordering.

Delivery

Delivery times are estimates and may occasionally be affected by circumstances outside our control.

Please refer to our Shipping Policy for full delivery information.

Returns & Refunds

If you need to return an item or request a refund, please see our Returns & Refund Policy, which forms part of these Terms.

Nothing in these Terms affects your statutory rights under UK consumer law.

Using Our Website

You agree to use our website lawfully and not to:

• attempt to interfere with the operation or security of the site
• introduce viruses or malicious software
• copy or reproduce content without our written permission
• use the website for fraudulent or unlawful purposes

We reserve the right to suspend access where these terms are breached.

Intellectual Property

All content on this website—including photographs, logos, branding, product descriptions, graphics and text—is owned by or licensed to Olives Et Al Limited and may not be copied or used without our written permission.

Third-Party Links

From time to time we may link to other websites.

These are provided for convenience only. We aren't responsible for the content, availability or privacy practices of third-party websites.

Accuracy of Information

We work hard to keep our website accurate and up to date, but we can't guarantee that every piece of information will always be free from errors or omissions.

If we discover a pricing or product error after you've placed an order, we'll contact you before processing it.

Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, death or personal injury caused by negligence, or your statutory consumer rights.

Subject to this, Olives Et Al Limited shall not be liable for indirect or consequential losses arising from the use of this website or products purchased through it.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Changes to These Terms

We may update these Terms from time to time.

The latest version will always be published on this page.

Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions, we'd be delighted to help.

Olives Et Al Limited
1 North Dorset Business Park
Sturminster Newton
Dorset DT10 2GA

Email: hello@olivesetal.co.uk

Telephone: 01258 474300